DND · Scotland

Dundee Airport baggage help.

Find the right airline route for delayed, lost or damaged checked baggage, plus Dundee Airport’s official information.

Reviewed 1 September 2026

Official contact routes

Choose the right desk.

Checked baggage is normally handled by the operating airline or its ground handler. Items left in the terminal use the airport’s lost-property service.

01 · Checked baggage

Baggage desk or handler

Report delayed, missing or damaged hold luggage before leaving reclaim where possible. The airport’s official page gives the current airline or handler route.

Open official airport help
02 · Your carrier

Airline contacts

Confirm the operating airline, terminal and current contact details. Use its BagBack guide below for reporting, tracking and claim links.

View official airline information ↗
03 · Terminal items

Airport lost property

Use this route for a phone, coat, cabin bag or other item left in the terminal. Do not use it for checked baggage that failed to arrive.

Open official airport help

Airlines and ground handlers can change. These links go to official airport sources; check the current desk or provider before sending documents.

Airline baggage guides

1 airline currently listed at Dundee.

Services may be seasonal, codeshare or timetable-dependent. Choose the operating airline shown on your booking or baggage report.

Do this first

Protect the baggage record.

  1. 1

    Report

    Tell the operating airline or baggage handler and save the PIR reference.

  2. 2

    Check

    Confirm your bag description, route, phone number and delivery address.

  3. 3

    Preserve

    Keep baggage tags, boarding passes, receipts and photographs.

  4. 4

    Claim

    Use the airline’s separate claim form for expenses, loss or damage.

Common questions

Dundee baggage help.

Who should I contact about delayed baggage at Dundee Airport?

Contact the operating airline or the baggage handler shown on your airport report. The airport’s general lost-property service normally handles items left in the terminal, not checked baggage that failed to arrive.

Can the airport pay my baggage expenses or compensation?

A baggage reimbursement claim is normally made to the operating airline. Keep the PIR, bag tag, boarding pass and itemised receipts and follow the airline’s official claim route.

What if my item was left in the terminal?

Use the official Dundee Airport lost-property link on this page. This is different from an airline checked-baggage report.