● Private baggage claim planner
Know the next step.
Keep the right proof.
Answer four general questions to build a practical plan for delayed, lost or damaged baggage. No passenger details leave the page.
Reviewed 1 September 2026
Active tracing plan
Keep the report accurate while protecting the later claim.
The bag has been missing for 2 days. Keep tracing through the airline; day 21 is the key Convention threshold if it remains unreturned.
Your next actions
- Use the airline's official portal with the PIR or file reference.
- Check the phone number, delivery address, flights, bag tag and description.
- Buy only reasonable essentials needed while you are away from home.
- Keep a dated note of material airline updates and every contact.
Evidence to gather
- PIR or baggage report
- Bag-tag receipt and boarding pass
- Screenshots of material status updates
- Dated, itemised receipts
- Photo or description of the suitcase
This planner gives general information, not a decision on legal entitlement or payment. Check the operating airline's current process and the rules applying to your journey.
Before relying on the plan
What this checker can and cannot do.
Does the baggage claim checker calculate a guaranteed payout?
No. Baggage claims depend on proven loss, reasonable expenses, applicable rules and airline assessment. The planner organises next steps, evidence and deadlines without promising an amount.
Does BagBack receive the answers I enter?
No. The planner runs in your browser and does not ask for names, PIR references, booking details or travel documents.
Is a PIR already a compensation claim?
Not necessarily. A PIR creates the baggage incident or tracing record. Airlines commonly require a separate written reimbursement or compensation claim.
What is the 21-day rule?
For journeys covered by the Montreal Convention, an unreturned checked bag reaches a threshold after 21 days that allows the passenger to enforce rights as though it were lost.