Baggage desk or handler
Report delayed, missing or damaged hold luggage before leaving reclaim where possible. The airport’s official page gives the current airline or handler route.
Open official baggage help ↗● LGW · London
Gatwick Airport baggage help.
Find the right airline route for delayed, lost or damaged checked baggage, plus Gatwick Airport’s official information.
Reviewed 1 September 2026
Official contact routes
Choose the right desk.
Checked baggage is normally handled by the operating airline or its ground handler. Items left in the terminal use the airport’s lost-property service.
Airline contacts
Confirm the operating airline, terminal and current contact details. Use its BagBack guide below for reporting, tracking and claim links.
View official airline information ↗Airport lost property
Use this route for a phone, coat, cabin bag or other item left in the terminal. Do not use it for checked baggage that failed to arrive.
Open airport lost property ↗Airlines and ground handlers can change. These links go to official airport sources; check the current desk or provider before sending documents.
Airline baggage guides
63 airlines currently listed at Gatwick.
Services may be seasonal, codeshare or timetable-dependent. Choose the operating airline shown on your booking or baggage report.
01
Aegean Airlines
Official baggage links included.
Open airline guide →02Air Arabia / Air Arabia Maroc
Reporting and evidence checklist.
Open airline guide →03airBaltic
Official baggage links included.
Open airline guide →04Air China
Reporting and evidence checklist.
Open airline guide →05Air Europa
Reporting and evidence checklist.
Open airline guide →06Air France
Official baggage links included.
Open airline guide →07Air India
Official baggage links included.
Open airline guide →08Air Mauritius
Reporting and evidence checklist.
Open airline guide →09Air Peace
Reporting and evidence checklist.
Open airline guide →10Air Transat
Official baggage links included.
Open airline guide →11Air Zimbabwe
Reporting and evidence checklist.
Open airline guide →12Animawings
Reporting and evidence checklist.
Open airline guide →13Ascend Airways
Reporting and evidence checklist.
Open airline guide →14Atlantic Airways
Reporting and evidence checklist.
Open airline guide →15Aurigny
Reporting and evidence checklist.
Open airline guide →16Azerbaijan Airlines
Reporting and evidence checklist.
Open airline guide →17Azores Airlines
Reporting and evidence checklist.
Open airline guide →18Beijing Capital Airlines
Reporting and evidence checklist.
Open airline guide →19British Airways
Official baggage links included.
Open airline guide →20China Eastern
Reporting and evidence checklist.
Open airline guide →21China Southern
Reporting and evidence checklist.
Open airline guide →22Condor
Reporting and evidence checklist.
Open airline guide →23Corendon Airlines
Official baggage links included.
Open airline guide →24Croatia Airlines
Reporting and evidence checklist.
Open airline guide →25easyJet
Official baggage links included.
Open airline guide →26Emirates
Official baggage links included.
Open airline guide →27Enter Air
Reporting and evidence checklist.
Open airline guide →28Ethiopian Airlines
Official baggage links included.
Open airline guide →29Eurowings
Official baggage links included.
Open airline guide →30FlyErbil
Reporting and evidence checklist.
Open airline guide →31Freebird Airlines
Reporting and evidence checklist.
Open airline guide →32Gulf Air
Official baggage links included.
Open airline guide →33Iberia Express
Reporting and evidence checklist.
Open airline guide →34Icelandair
Official baggage links included.
Open airline guide →35Jet2.com
Official baggage links included.
Open airline guide →36JetBlue
Reporting and evidence checklist.
Open airline guide →37Kenya Airways
Reporting and evidence checklist.
Open airline guide →38KM Malta Airlines
Reporting and evidence checklist.
Open airline guide →39Mavi Gok Airlines
Reporting and evidence checklist.
Open airline guide →40Norse Atlantic Airways
Reporting and evidence checklist.
Open airline guide →41Norwegian
Official baggage links included.
Open airline guide →42Nouvelair
Reporting and evidence checklist.
Open airline guide →43Pegasus Airlines
Official baggage links included.
Open airline guide →44Qanot Sharq
Reporting and evidence checklist.
Open airline guide →45Qatar Airways
Official baggage links included.
Open airline guide →46Royal Air Maroc
Official baggage links included.
Open airline guide →47Ryanair
Official baggage links included.
Open airline guide →48Singapore Airlines
Official baggage links included.
Open airline guide →49Sky Alps
Reporting and evidence checklist.
Open airline guide →50Sky Express
Reporting and evidence checklist.
Open airline guide →51SunExpress
Official baggage links included.
Open airline guide →52SWISS
Official baggage links included.
Open airline guide →53TAP Air Portugal
Official baggage links included.
Open airline guide →54Titan Airways
Reporting and evidence checklist.
Open airline guide →55TUI Airways
Official baggage links included.
Open airline guide →56Tunisair
Reporting and evidence checklist.
Open airline guide →57Turkish Airlines
Official baggage links included.
Open airline guide →58Turkmenistan Airlines
Reporting and evidence checklist.
Open airline guide →59Uganda Airlines
Reporting and evidence checklist.
Open airline guide →60Uzbekistan Airways
Reporting and evidence checklist.
Open airline guide →61Vueling
Official baggage links included.
Open airline guide →62WestJet
Official baggage links included.
Open airline guide →63Wizz Air
Reporting and evidence checklist.
Open airline guide →Do this first
Protect the baggage record.
- 1
Report
Tell the operating airline or baggage handler and save the PIR reference.
- 2
Check
Confirm your bag description, route, phone number and delivery address.
- 3
Preserve
Keep baggage tags, boarding passes, receipts and photographs.
- 4
Claim
Use the airline’s separate claim form for expenses, loss or damage.
Common questions
Gatwick baggage help.
Who should I contact about delayed baggage at Gatwick Airport?
Contact the operating airline or the baggage handler shown on your airport report. The airport’s general lost-property service normally handles items left in the terminal, not checked baggage that failed to arrive.
Can the airport pay my baggage expenses or compensation?
A baggage reimbursement claim is normally made to the operating airline. Keep the PIR, bag tag, boarding pass and itemised receipts and follow the airline’s official claim route.
What if my item was left in the terminal?
Use the official Gatwick Airport lost-property link on this page. This is different from an airline checked-baggage report.